:root{color-scheme:dark;--bg:#101013;--panel:#1b1a20;--line:#38333f;--purple:#b48bdd;--green:#b6e767;--text:#f8f6fa;--muted:#bbb5c5}*{box-sizing:border-box}body{margin:0;background:var(--bg);color:var(--text);font:16px/1.55 system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif}button,input,select,textarea{font:inherit}button,a,input,label.file-button{touch-action:manipulation}button{cursor:pointer}button:disabled{opacity:.55;cursor:wait}a{color:var(--green)}[hidden]{display:none!important}header{max-width:1040px;margin:auto;padding:26px 32px;border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;gap:18px}.logo{width:245px;max-width:100%;height:104px;object-fit:contain}.header-right{display:flex;align-items:flex-end;flex-direction:column;gap:8px;font-size:12px;letter-spacing:.17em;color:var(--muted)}main{max-width:880px;margin:30px auto;padding:0 28px}h1,h2,h3,p{margin:0}h1{font-size:clamp(25px,4vw,34px);letter-spacing:-.035em;line-height:1.22}h2{font-size:25px;letter-spacing:-.025em;line-height:1.25}h3{font-size:20px;line-height:1.35}.eyebrow{font-size:12px;font-weight:750;letter-spacing:.14em;color:var(--purple);margin-bottom:9px}.muted{color:var(--muted)}.small{font-size:14px;color:var(--muted);margin-top:12px}.property-heading{display:flex;justify-content:space-between;align-items:center;gap:15px}.property-heading p:last-child{margin-top:5px}.welcome{display:flex;align-items:center;gap:22px;margin:28px 0 20px}.mascot{width:160px;height:190px;object-fit:contain;flex-shrink:0}.bubble{position:relative;background:#26212e;border:1px solid #594367;border-radius:16px;padding:24px 28px;flex:1}.bubble:before{content:"";position:absolute;left:-9px;top:48%;width:16px;height:16px;background:#26212e;border-left:1px solid #594367;border-bottom:1px solid #594367;transform:rotate(45deg)}.bubble p:last-child{font-size:15px;color:#d1c5da;margin-top:12px}.actions{display:flex;gap:12px}.actions>button{flex:1}.primary,.secondary,.file-button{border-radius:10px;padding:15px 20px;font-weight:700;min-height:54px;text-align:center;text-decoration:none;display:inline-block}.primary{background:var(--green);color:#16230b;border:1px solid var(--green)}.primary:hover{background:#c8f28a}.primary span{float:right;font-size:22px;line-height:1}.secondary,.file-button{background:transparent;border:1px solid #5e526b;color:var(--text)}.secondary:hover,.file-button:hover{background:#29232f}.text-button{border:0;background:none;color:var(--purple);padding:8px 0;text-decoration:underline;text-underline-offset:4px;min-height:40px;font-size:14px}.service-grid{display:grid;grid-template-columns:1fr 1fr;gap:14px;margin:24px 0}.panel{background:var(--panel);border:1px solid var(--line);border-radius:12px;padding:24px}.panel .muted{font-size:14px;margin-top:7px}.section-title{display:flex;justify-content:space-between;align-items:center;gap:14px;margin-bottom:14px}.section-title h2{font-size:20px}.report-item{border-top:1px solid var(--line);padding:18px 0}.report-item:last-child{padding-bottom:0}.badge{display:inline-block;border:1px solid #67527c;background:#2f253b;color:#e6d3fa;padding:4px 10px;border-radius:20px;font-size:13px;margin-top:9px}.report-item p{margin:6px 0;font-size:14px}.footnote{font-size:13px;color:var(--muted);margin-top:18px}footer{max-width:880px;margin:32px auto 20px;display:flex;gap:12px;align-items:center;justify-content:center;color:var(--muted);font-size:11px;letter-spacing:.1em;flex-wrap:wrap;padding:0 20px}footer img{width:38px;height:38px;object-fit:contain}footer a{font-size:13px;letter-spacing:0}#message:not(:empty){padding:14px;background:#34291c;border:1px solid #8b6b3e;border-radius:8px;margin-bottom:18px}#preview{background:#33243e;padding:8px 16px;text-align:center;font-size:13px;color:#f1defe}#preview a{margin-left:18px}.form-panel{max-width:700px;margin:auto}.form-panel h1{margin:10px 0 25px}fieldset{padding:0;margin:0 0 25px;border:0}legend{font-weight:650;margin-bottom:12px}legend .muted{font-weight:400;font-size:14px}.choice-grid{display:grid;grid-template-columns:1fr 1fr;gap:10px}.choice{border:1px solid #55495f;padding:14px;border-radius:8px;cursor:pointer;display:flex;align-items:center;gap:10px}.choice:has(input:checked){border-color:var(--green);background:#252e1d}.choice input{accent-color:var(--green);width:20px;height:20px;flex-shrink:0}.photo-prompt{display:flex;align-items:center;gap:15px;margin:15px 0}.photo-prompt img{width:63px;height:75px;object-fit:contain}.photo-prompt p{font-size:15px}.file-button{cursor:pointer;min-width:140px;margin-right:14px}#photoPreview{max-height:200px;max-width:100%;border-radius:10px;margin:14px 0}label:not(.choice):not(.file-button){display:block;margin-top:18px;margin-bottom:7px}input:not([type=radio]):not([type=checkbox]),textarea,select{width:100%;background:#111014;color:var(--text);border:1px solid #695b77;border-radius:8px;padding:13px}textarea{resize:vertical}form>.primary{width:100%;margin-top:18px}.success{max-width:600px;margin:auto;padding:36px}.success p{margin:15px 0 24px}#login{max-width:500px;margin:35px auto}#login>p{margin-top:18px}dialog{background:var(--panel);color:var(--text);border:1px solid #786087;border-radius:16px;max-width:480px;width:calc(100% - 36px);padding:28px}dialog::backdrop{background:#000b}dialog p{margin:16px 0}dialog .actions{flex-direction:column;margin-top:22px}:focus-visible{outline:3px solid var(--green);outline-offset:4px}.owner-layout{max-width:1050px}.owner-card{margin:18px 0}.owner-card form{display:grid;gap:10px}.owner-card textarea{min-height:65px}.report-photo{max-width:100%;max-height:240px;border-radius:8px}.filters{display:flex;gap:10px;flex-wrap:wrap;margin:22px 0}.filters button{min-height:44px;padding:8px 15px}.owner-top{display:flex;justify-content:space-between;gap:15px;align-items:center}.window-controls{display:grid;grid-template-columns:1fr 1fr;gap:12px}.queue-address{font-size:23px}.empty{padding:22px 0;color:var(--muted)}@media(max-width:600px){header{padding:13px 20px}.logo{width:190px;height:85px}.header-right{font-size:10px}main{padding:0 18px;margin-top:23px}.welcome{gap:12px;margin:22px 0 17px}.mascot{width:95px;height:145px}.bubble{padding:18px 16px}.bubble h2{font-size:21px}.bubble .eyebrow{font-size:10px}.bubble p:last-child{font-size:14px}.desktop{display:none}.actions{flex-direction:column}.service-grid{grid-template-columns:1fr;margin-top:20px}.panel{padding:20px}.choice-grid{grid-template-columns:1fr}.property-heading{align-items:flex-start;flex-direction:column}.window-controls{grid-template-columns:1fr}footer{margin-top:25px}.owner-top{align-items:flex-start;flex-direction:column}}@media(prefers-reduced-motion:no-preference){button{transition:background .12s}}

.report-message{margin-top:14px;padding:14px;border:1px solid var(--line);border-radius:10px;background:#141318;overflow-wrap:anywhere}.message-author{display:flex;align-items:center;gap:10px;font-size:14px;line-height:1.35}.message-avatar{display:block;width:34px;height:34px;flex:0 0 34px;object-fit:contain;border-radius:50%}.client-avatar{display:grid;place-items:center;background:#302d37;font-size:19px}.wolf-message{border-color:#65507b;background:#292131}.wolf-message .message-author{color:#dfc4f7}.report-item .report-message p{font-size:16px;margin:10px 0 0;white-space:pre-wrap}.owner-card form>.wolf-message{border:0;padding:0;background:none;margin:12px 0 0}.owner-card form>.small{margin:0}

.filters button[aria-pressed="true"]{background:#622b91;color:#fff;border-color:#a96be0} details{margin:1rem 0} summary{cursor:pointer;font-weight:600}